The international freight forwarder is popularly known as the "Transport Architect."  Ocean freight forwarders are licensed by the Federal Maritime Commission (FMC).  International air cargo agents are accredited by the International Air Transportation Association (IATA).

The freight forwarder professional advises clients of the best rates, routing and mode of transporting goods to or from any area in the world.  Using the vast resources at their disposal, forwarders find the "right match"  of services available so that products are moved by the most timely and cost-effective means.  The large volume of freight handled by forwarders gives them advantages not always available to either individual shippers or integrated carrier. 

The professional forwarder is also aware of the ever-changing regulations affecting cargo movements, such as foreign documentation requirements, hazardous materials rules, U.S. government regulations, special packaging or handling restrictions, and any applicable licensing provisions.

"Customized" services to fit the clients' operational needs are the forwarder's specialty.  Forwarders coordinate arrangements for storage, pick-and -pack operations, consolidations or full-container movements  as well as inland transportation to provide clients with true door-to-door service.  From assisting with initial quotations or preparation of pro-forma invoices, the banking clients documents for collection, the full-service, professional freight forwarder is the most reliable partner one can have in international trade.